Listening to critical feedback can be hard. Anyone with a healthy dose of ego instinctively gets defensive when he is on the receiving end. So how can we get better at it so we can benefit from the process?
Melody Hobson gives a few practical tips in the podcast Rethinking with Adam Grant.
- Getting feedback is a privilege, not a right. Treat it as such.
- Separate how the feedback was given from its content. Then ask ourselves if there is any truth to the statements made.
- Finally, regardless of whether we agree or disagree, ask which behavior of ours led the person to reach to that conclusion and how we can improve upon that.
Feedback, whether good or bad, true or false, is always a great opportunity for growth. If only we are willing to set aside our ego and harness it.